- We accept bank transfer, local check or Venmo.
- All purchases are subject to 6.0% sales tax.
- If you are tax exempt, please let us know and show your Tax ID number at the time of purchase.
Payments & Sales Tax Policies
Shipping Policy
- Shipping Policy: We partner with trusted specialty carriers who offer white glove delivery service. This includes in-home delivery. Delivery is typically scheduled within 2–4 weeks, depending on your location.
- Shipping Quote: Shipping costs vary by distance, item size, and carrier availability. A quote will be provided at within 1–2 business days after you have filled out our Request Shipping Quote form. We ship within the contiguous U.S. (Canada & Alaska available by special request).
- Local Pickup: Free local pickup is available from our warehouse in Central Kentucky. Pickup must be scheduled in advance and completed within 30 days of purchase.
Our Return & Refund Policy
- All Sales Final. No returns, exchanges, or refunds. Due to the unique nature of antique items, all sales are final. If your item arrives damaged, you can file an insurance claim to facilitate a reimbursement.
- Inspection & Damages: All items are inspected before shipping and professionally packed. Upon delivery, please inspect the item before signing off. If there is visible damage that was not there before shipping, note it with the delivery driver and file an insurance claim with the shipping carrier.
- Inspection Prior to Purchase: If you are interested in a particular item, our staff will send you detailed pictures with a description of any and all imperfections. Our online inventory consist of vintage and antique items so a measure of wear and tear should be expected, thus all items are sold in ‘as is’ condition.
Our Privacy Policy
This privacy policy (“policy”) will help you understand how Rose House Antiques uses and protects the data you provide to us when you visit and use https://antiqueskentucky.com.
We reserve the right to change this policy at any given time, of which you will be promptly
updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
When you visit the website, we may collect the following data:
• Your IP address.
• Your contact information and email address.
• Other information such as interests and preferences.
• Data profile regarding your online behavior on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
• To better understand your needs.
• To improve our services and products.
• To send you promotional emails containing the information we think you will find
interesting.
• To contact you to fill out surveys and participate in other types of market research.
• To customize our website according to your online behavior and personal preferences.
Safeguarding and Securing the Data
Rose House Antiques is committed to securing your data and keeping it confidential. Rose House Antiques has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
